Soul by Kalpana

Last updated: [26/01/2026]

Welcome to Soul by Kalpana. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

Soul by Kalpana is an Indian online jewellery brand offering premium artificial jewellery and certified 925 sterling silver jewellery for customers across India.

By visiting our website and purchasing from us, you engage in our “Service” and agree to these Terms.

2. Eligibility to Use Website

By using this website, you confirm that:

• You are at least 18 years of age
  
• You are legally capable of entering into binding contracts under Indian law
  
  

3. Product Information

We make every effort to display accurate product details, images, and prices. However:

• Product colours may slightly vary due to screen settings
  
• All measurements are approximate
  
• We reserve the right to correct any errors without prior notice
  
  

4. Pricing & Availability

• All prices are listed in Indian Rupees (₹)
  
• Prices may change without prior notice
  
• Products are subject to availability
  

In case a product is unavailable after order placement, we will inform you and issue a refund if required.

5. Orders & Payments

We accept UPI payments only for all transactions.

By placing an order, you agree that:

• All information provided is accurate
  
• You authorize us to process your payment
  

We reserve the right to cancel any order due to:

• Incorrect pricing
  
• Suspected fraud
  
• Product unavailability
  

6. Shipping

We offer free shipping across India.

Delivery timelines are estimates and may vary due to location, logistics, or unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that page for complete details.

8. Intellectual Property

All content on this website including:

• Logo
  
• Images
  
• Text
  
• Graphics
  

is the intellectual property of Soul by Kalpana and may not be used without written permission.

9. User Conduct

You agree not to:

• Misuse the website
  
• Attempt unauthorized access
  
• Upload harmful or malicious content
  

Violation may result in termination of access.

10. Limitation of Liability

Soul by Kalpana shall not be liable for:

• Indirect or consequential damages
  
• Delays caused by third-party logistics providers
  
• Website downtime due to technical issues
  

11. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of updated terms.

13. Contact Information

For any questions regarding these Terms, please contact us via our Contact Us page.